Privacy policy
Né Pour Vivre Privacy Policy
Effective Date: November 16, 2025
At Né Pour Vivre (NPV) we value your trust. This Privacy Policy explains how we collect, use, and protect your information when you visit nepourvivre.com, make a purchase, or interact with our services. Our goal is to keep things simple, transparent, and respectful just like our brand.
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1. Information We Collect
We collect information that helps us provide you with a smooth shopping experience:
Information You Provide
• Contact details (name, email, shipping address, billing address)
• Payment information (processed securely through Shopify; we do not store full card numbers)
• Order details and preferences
• Messages sent through our contact form or customer support channels
Information Collected Automatically
When you browse our site, certain data is automatically collected:
• IP address
• Device type
• Browser type
• Pages viewed
• Time spent on the site
• General usage analytics
Shopify collects this information to help our store function properly.
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2. How We Use Your Information
We use your information only for purposes that serve you and operate our business:
• To process and fulfill your orders
• To send order confirmations, updates, and support messages
• To improve website performance, product quality, and customer experience
• To prevent fraud and ensure store security
• To send optional marketing emails (only if you opt in)
We do not sell your personal information — ever.
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3. Cookies
We use cookies to:
• Improve website speed
• Keep your items in your cart
• Personalize your shopping experience
• Understand site traffic and performance
You can disable cookies anytime in your browser settings.
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4. Sharing Your Information
We share your information only with trusted service providers necessary to run our business, such as:
• Shopify (store hosting and checkout security)
• Payment processors (e.g., Shopify Payments, PayPal)
• Shipping carriers (to deliver your order)
• Analytics tools (to understand site activity)
These partners are only allowed to use your information to perform their services for us — nothing more.
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5. Children’s Privacy
Né Pour Vivre does not knowingly collect personal information from anyone under the age of 16.
If you believe a minor has submitted information to us, please contact us and we will remove it promptly.
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6. Data Security & Retention
We work with Shopify and trusted providers who follow strong security standards to help protect your information. While no system is perfect, we take reasonable steps to keep your data safe.
We retain customer information only as long as needed to:
• Complete purchases
• Handle returns or customer service
• Meet legal or accounting requirements
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7. Your Rights
Depending on your location, you may have the right to:
• Access the information we have about you
• Request changes or corrections
• Ask us to delete your personal data
• Opt out of marketing communications
To make a request, you can contact us anytime.
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8. Contact Us
If you have any questions about this Privacy Policy or want to request changes to your information, reach out to us:
Né Pour Vivre
Email: support@nepourvivre.com
Website: nepourvivre.com
